Support
Last updated: 20 May 2026
Need help with Miriaview? Send a note — we read every email.
Contact
Email: support@miriaview.com
We aim to respond within one business day.
Common topics
- Subscription, billing, refunds — Apple handles all billing. See Apple’s subscription support for refunds, billing history, and managing your subscription. Once Apple confirms, your Pro features sync automatically.
- SSH workspace will not connect — verify your host is reachable (try
ssh user@hostin Terminal), then confirm the Ed25519 host-key fingerprint in Settings → SSH Hosts. First-time hosts trigger a TOFU sheet — approve only if the fingerprint matches what you expect. - Cloud SSH Sync is not refreshing — Miriaview polls every 60 seconds. Open Settings → Cloud Sync to see the last-sync timestamp and any error. If errors persist, rotate the Cloud Sync key from the same panel or the workspace context menu.
- Privacy or data deletion — see our Privacy Policy or email privacy@miriaview.com.
- Report abuse on a published page — use the in-page “Report abuse” link in the footer of any Miriaview-hosted page, or visit /abuse-report directly.
- Lifetime offer questions — Lifetime (“Founding member”) is available only during the launch window (first 30–45 days). After the window closes, only subscriptions remain. One payment, all current and future Pro features for life on the Apple ID that purchased it.
Documentation
Product overview and feature details: miriaview.com. In-app help is available in the toolbar (look for the question-mark icon).